Web Design FAQ’s

How long will it take for my web project to be completed?

The timescale of a website design project is often dictated by the client. If you have a deadline in mind we will make every effort to meet it for you. The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us by the client. For most projects, we try to work within the 1-2 week time-frame.

Will we need to have a face-to-face meeting to begin the project?

In the majority of cases, a meeting isn’t necessary and most of our websites are generally completed with contact via email and telephone only. We place suggested website designs online via, our secure testing server for you to view the work in progress. This way we can have regular communication to ensure you are getting exactly what you expect from us.

How should I supply the content for my website?

It is helpful to me if you are able to provide text and photographs in electronic form – for example, the files output by a digital camera and the copy in MS word or similar format.

Will my website design be Search Engine friendly?

All our websites are created with search engines in mind and the website design is compliant with search engine guidelines. It is a good idea for your website to be re-evaluated in time as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up to date and complies with new rules etc.

Are there hidden costs associated with web design services?

No. We discuss with you your website requirements and then price accordingly and once you have placed an order for your website design with us, we work hard so that the outlined price quote is strictly adhered to. Web design is very much an evolutionary process and often clients change the scope of a project once underway. If the need to alter the price quote arises, we will communicate this to you before any extra work is started.

How do I update my website?

There are many different methods which can be used to update websites. The method you choose and the functionality we build into your website design is solely up to yourself and your budget restrictions. Of course, I’m always available to help you with any future additions and changes you would like. We will be glad to advise you which method will suit your needs.

Heres a brief list of web design terminology

404 – A page a user sees when they try to reach a non-existent page on your website. Usually this is due to someone reaching a page that has been deleted or they have mistyped the URL. An effective 404 error page should communicate why the page doesn’t exist and what users can do next.

Breakpoints – The points at which a website’s content will adjust to provide the user with the best possible layout to view content. In responsive design, breakpoints are often defined by device widths that are being targeted.  These are typically smart phone (usually at 320px and 480px), tablet (768px and 1024px) and anything above 1024px.

Call to Action (CTA) – Specific text, image, banner or button that uses persuasive, action-oriented words that urges a visitor on a website to act. CTAs are designed to move a visitor from one page to the next and persuade them to take an expected, predetermined action.

Cookies – A small text file sent which includes an anonymous unique identifier and visit information that is sent to a browser from a website and stored on a visitor’s computer hard drive. This data can provide information about who visits the website, how often they visit, what parts of the site they visit the most and their preferences.

Content Management System (CMS) – A software system that is used to control the content on your website. This allows you to login into the “backend” of your website and edit the text and images. Some examples include WordPress and Drupal.  A CMS is designed to simplify the publication of website content, without requiring technical knowledge of HTML or the uploading of files.
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Conversion – When a user takes a specific desired action related to online marketing and lead generation. This includes completing a web form, submitting a request for information, subscribing to a newsletter or making an ecommerce purchase.

CSS – Cascading Style Sheets (CSS) are the code that developers use to designate how a web page should be presented to the end user. It formats the look and feel of your website, and sets global styles for fonts, colors, images, menus, etc.

Domain – The name of the website that people type into a browser to visit it. For example, our domain is webtastix.co.za

Favicon – A small icon image that is associated with a specific website, usually containing the company logo or a variation. The favicon is displayed in either the title bar or tab of the browser and also appears with bookmarks.

Hosting – The web servers where your website files are housed, served, and maintained. A web server is a computer running web server software connected to the Internet that allows visitors to access a website through an Internet-connected web browser or mobile device.

HTML – Hypertext Markup Language (HTML) is the markup language that is used to construct web pages and display content like text, images, video and links on the web.  It’s often used in conjunction with other languages that allow the web developer to add functionality, such as CSS, PHP and JavaScript. HTML code refers to the markup language that is used to build web pages.

Meta Tag – An HTML tag that stores information about a web page, such as description, author, copyright, etc. Their function is to provide information about a web page and it’s content. Search engines use this information to categorize websites and display information in search engine results pages (SERPs).

Navigation – The navigational elements that appear on a website. While it primarily refers to the “menu bar” located at the top of a website or along either side, it can also include textual links at the bottom of the page.

Page template – A unique page layout for a website, specifically websites that are built using content management systems. On average, a website has 5-10 page templates. For example, the homepage and contact page of a website look different and contain different elements, therefore they are two different page templates.

Responsive design – A website that adjusts to the screen it is being viewed on, whether desktop, mobile or smart phone. Media queries are used to figure out the resolution of the device the website is being displayed on. Then, flexible images, fluid grids and the site menu are adjusted to fit the screen.

Search Engine Optimization (SEO) – Helping search engines understand the information on your website in order to rank higher in organic search results. This includes having title tags, meta descriptions and ALT tags for images on your website.

Slider – A rotating banner of images that is usually placed on the homepage of a website. It is a “slide show” type format that can highlight different content and include images or video.

Site map – A document that shows a global, hierarchical view of a website’s pages and content. This is usually one of the first steps in a website redesign, as it is important to know what content is needed on a website before design begins. A site map can also be a web page that offers links to all the pages within a website.

User experience – The interaction a user has with an interface. From a planning perspective, the user experience is typically defined in wireframes, but every aspect of the web design and development process—from wireframing to copywriting to design to programming—affects the user experience.

WYSIWYG  Stands for “What You See Is What You Get.”  It’s the interface inside a CMS that applies styles to text and graphics and allows the user to see what the content will look like. This allows marketers to edit content in their website without coding knowledge.

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